PRIVACY POLICY

WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?

In accordance with the provisions of current regulations, art. 24 of Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016 (hereinafter GDPR), we inform you that the personal data that you may provide during the use of www.bsmartlockers.com (hereinafter “the SITE”) will be processed as responsible for the treatment by STI SL, with CIF B10799237 and address

C/ ZARAGOZA 34, 41001, SEVILLE, SPAIN. Likewise, complying with the requirements of article 13 of the GDPR relating to the information to be provided when personal data of the interested party is collected, we will provide such information in the following sections.

ARE YOU OBLIGATED TO PROVIDE PERSONAL DATA?

Visiting the WEBSITE does not imply that the USER is obliged to provide any information about himself. However, the use of some of the services available on the WEB depends on the completion of personal data forms. The data requested in the different forms of the web are necessary to provide the requested services. Refusal to provide data marked as mandatory may prevent the proper provision of these services. Additionally, you may voluntarily provide data to optimally provide these services.

Also, certain functionalities of the website depend on your authorizing the processing of your personal data. Therefore, according to the provisions of art. 7 of the European Regulation 2016/679 (hereinafter, GDPR) the user from the moment he enters the personal data and accepts the incorporation of the same consents to the use of the same for the indicated purpose.

WHAT PURPOSE WILL THE COMPANY PROCESS THE USER’S PERSONAL DATA AND FOR HOW LONG?

The personal data that you provide for the provision of the various services made available through the website will be processed by STI SL, according to the following purposes: In online registration, the purpose is to manage the creation of a USER account for the care of the different services offered by the COMPANY that allow the telematic processing of the different registration services.
If you include any contact email provided, the purpose will be to respond to the request made.
For Telephone Support Services, calls made to the COMPANY’s Customer Service may be recorded for quality service reasons.
We inform you that certain functionalities of the website depend on the use of cookies, so if you have not denied the possibility of its use, certain information related to your use of the website will be processed. You can find the conditions for its use in the “Cookie Policy”

At the time of requesting any of the services or using the indicated functionalities, more detailed information about the specific treatments will be offered to you.

HOW LONG WILL BSMARTLOCKERS PROCESS YOUR PERSONAL DATA?

The user’s data will be kept as long as necessary for the provision of the requested services and, once this provision is completed, their data will be kept for strictly necessary time, or for the legally established time for possible liabilities arising from the service. For registered users, the processing of data will also be maintained during the strictly necessary time, or until the request for deletion of the account based on your right to deletion.

In the case of recording telephone calls for quality reasons, the maximum retention time will be six months.

WHAT CATEGORIES OF DATA ARE PROCESSED?

The personal data necessary for the provision of the different services available on the website will be those indicated in the corresponding form enabled for this purpose.

WHAT IS THE LEGITIMACY OF THE PROCESSING OF YOUR DATA?

The processing of your personal data by STI SL, protected by your request for the services made available to you through the website or, where appropriate, by the consent requested for the purposes previously specified and that you can withdraw at any time. However, if consent is revoked, this does not affect the legality of previous processing operations.

TO WHOM CAN WE COMMUNICATE YOUR DATA?

The personal data provided by the USER will not be communicated to third parties, except if necessary for the provision of the requested services, or when the USER had expressly accepted their communication. In both cases, the USER will be duly informed of such possibility before proceeding to the communication of their personal data.

USER’S RESPONSIBILITY?

The USER guarantees that the data provided to STI SL, are true, accurate, complete, and up-to-date. To this end, the User is responsible for the veracity of all the data communicated and will keep the information provided conveniently updated, so that it responds to their real situation.

They will also be responsible for the false or inaccurate information provided through the Website and for the direct or indirect damages that this causes to STI SL, or to third parties.

WHAT RIGHTS DOES THE USER HAVE?

The USER can send a letter to the company’s address or through the email info@bsmartlockers.com, with the Reference “Privacy Policy”, attaching a photocopy of the DNI, at any time and free of charge, to:

Revoke the consents granted.
Access your personal data.
Rectify inaccurate or incomplete data.
Request the deletion of their data when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
Obtain from the COMPANY the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
Request the portability of your data
File a complaint with the Spanish Data Protection Agency when the interested party considers that the COMPANY has violated the rights recognized by the applicable data protection regulations.

IS IT SAFE TO PROVIDE PERSONAL DATA?

STI SL, will treat the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.

CAN THE PRIVACY POLICY CHANGE?

The COMPANY reserves the right to modify this Privacy Policy to adapt it to legislative developments that may occur. In these cases, the changes introduced will be announced on the website with reasonable notice before their implementation.

Last update: August 5, 2022